Your privacy is a fundamental commitment at 1cinta, not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and the rights you hold as a registered player on our platform.
These cards summarise our most important data practices. They complement — but do not replace — the full policy document below.
We collect only the information necessary to operate your account: identity details for KYC verification, contact information, transaction records in MYR, and technical data such as device type and IP address used to access the platform.
All data in transit is encrypted using 256-bit SSL. Sensitive payment information processed through Malaysian rails — including Touch 'n Go eWallet, DuitNow, and FPX — is handled through certified payment processors and is never stored on 1cinta servers in raw form.
1cinta does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used solely for the purposes described in this Policy and for no other commercial purpose.
You have the right to access, correct, and request deletion of your personal data at any time. You may also restrict processing or request data portability. Submit your request through our support team and we will respond within the timeframes stated in this Policy.
We use essential session cookies and limited analytics tools to ensure the platform functions correctly and to understand aggregate usage patterns. We do not use third-party advertising cookies or cross-site tracking technologies on the 1cinta platform.
We will only send promotional emails or platform notifications if you have opted in to receive them. You may withdraw consent and unsubscribe at any time through your account settings or by contacting our support team directly.
This Privacy Policy (hereinafter "Policy") describes how 1cinta (hereinafter "we", "us", "our", or "the Platform") collects, processes, stores, and protects the personal data of individuals (hereinafter "you", "the User", or "the Player") who access or use the 1cinta online gaming platform at https://1cinta.cam, including any associated mobile interfaces, subdomains, or related services.
1cinta is committed to safeguarding the privacy and personal data of every player who registers and interacts with our platform. This Policy has been prepared in accordance with internationally recognised data protection principles and reflects our obligations as an internationally licensed online gaming operator.
By registering an account on 1cinta, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the Platform.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference into this document.
For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed to them below:
1cinta collects Personal Data in the categories set out below. We apply the principle of data minimisation — collecting only what is necessary for the stated purpose.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID (e.g. MyKad, passport) | KYC verification, age confirmation (21+), account security |
| Contact Data | Email address, phone number, residential address (city, state, postcode) | Account management, support communications, regulatory correspondence |
| Financial Data | Deposit and withdrawal records in MYR, payment method type (e.g. Touch 'n Go, Maybank, DuitNow), transaction timestamps | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session duration, referring URL | Platform security, fraud detection, performance optimisation |
| Usage Data | Games played, wagers placed, sports markets accessed, login frequency | Responsible gambling monitoring, personalisation, platform improvement |
| Communication Data | Live chat transcripts, email correspondence, support ticket records | Quality assurance, dispute resolution, regulatory compliance |
The majority of Personal Data we hold is provided directly by you in the course of: completing the account registration form; submitting KYC verification documents; making deposits or requesting withdrawals; interacting with our customer support team via live chat or email; and updating your account profile or preferences.
When you access 1cinta, certain technical data is collected automatically by our servers and analytics infrastructure. This includes IP address, device identifiers, browser type and version, operating system, session activity data, and pages viewed within the Platform. This data is collected using server logs and session cookies.
We may receive supplementary data from authorised third-party partners in limited circumstances, including identity verification service providers (for KYC purposes), payment processors handling transactions via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and other supported Malaysian payment rails; and fraud prevention and anti-money laundering screening services.
1cinta processes your Personal Data for the following purposes:
1cinta processes Personal Data on the following legal grounds:
1cinta does not sell, rent, or trade Personal Data to third parties for commercial purposes. We may share Personal Data only in the limited circumstances described below:
We engage carefully selected third-party Data Processors who provide services essential to the operation of 1cinta, including payment processing partners (handling transactions via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank), KYC and identity verification providers, fraud detection and AML screening vendors, and cloud infrastructure and hosting services. All such processors are bound by contractual data processing agreements that restrict the use of your data to the specific purposes for which it was disclosed.
We may disclose Personal Data where we are required to do so by applicable law, court order, or lawful request from a competent governmental or regulatory authority. We will, where permitted by law, notify you of any such disclosure.
In the event of a merger, acquisition, or sale of all or a material portion of our business assets, Personal Data held by 1cinta may form part of the transferred assets. You will be notified of any such transfer and the applicable privacy terms prior to your data becoming subject to a different privacy policy.
No Third-Party Marketing: Under no circumstances does 1cinta share your Personal Data with third-party advertising networks, data brokers, or marketing platforms. Your data is used solely for the purposes described in this Policy.
1cinta retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention standards:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data destruction procedures.
1cinta implements a layered set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While we maintain industry-standard security practices, no data transmission over the internet can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account login credentials and for notifying us immediately if you suspect any unauthorised access to your account.
A cookie is a small text file stored on your device when you visit a website. Cookies are widely used to make websites function correctly, to improve user experience, and to provide information to site operators. 1cinta uses cookies strictly for operational and analytical purposes.
You may configure your browser to refuse all cookies or to alert you when cookies are being sent. Blocking strictly necessary cookies will impair your ability to use the Platform. Blocking performance cookies will not affect Platform functionality but will prevent us from gathering aggregate usage data.
1cinta does not use third-party advertising cookies, tracking pixels, or cross-site behavioural targeting technologies on the Platform.
Subject to applicable data protection law, you hold the following rights with respect to the Personal Data 1cinta holds about you:
To exercise any of the rights listed above, please contact our support team at [email protected]. We will acknowledge your request within five (5) business days and respond substantively within thirty (30) days, or within such other period as may be required by applicable law.
1cinta is strictly prohibited for persons under the age of 21. We do not knowingly collect Personal Data from individuals under 21 years of age. All account registrations are subject to mandatory KYC age verification. Where we discover that Personal Data has been collected from a person who is or was under the age of 21 at the time of registration, we will close the account, delete all associated Personal Data, and return any deposited funds in accordance with our Terms & Conditions.
🔞 21+ Only: If you are a parent or guardian and believe your child has registered an account on 1cinta, please contact us immediately at [email protected]. We will act promptly to investigate and resolve the matter.
1cinta operates as an internationally licensed gaming platform. In the ordinary course of our operations, your Personal Data may be transferred to, stored in, or processed by service providers located in jurisdictions outside of Malaysia. In all such cases, we take reasonable steps to ensure that appropriate safeguards are in place to protect your Personal Data to a standard at least equivalent to the protections described in this Policy.
Such safeguards may include: contractual clauses binding the recipient to data protection standards consistent with this Policy; processing only in jurisdictions that maintain data protection laws regarded as providing an adequate level of protection; and operational security requirements imposed on all third-party processors through binding data processing agreements.
1cinta reserves the right to update or revise this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data processing, a new type of third-party sharing, or a change to your rights — we will use reasonable efforts to notify registered Players by email prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to remain informed of how your data is handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the 1cinta privacy and data team through the following channel:
For questions about account terms or responsible gambling tools, please refer to our Terms & Conditions and Responsible Gambling pages respectively.
This Privacy Policy was last reviewed and updated on 1 January 2026. The current version supersedes all prior versions. 1cinta — Malaysia's trusted online casino and sports betting platform. 🔞 For players aged 21 and above only.
Our support team is available around the clock to answer any questions about how 1cinta handles your personal data. You can also explore our FAQ for quick answers.
🔞 For players aged 21 and above only. Please gamble responsibly.